Customer Support

We strive to give our customer the best service possible. If you have any questions or concerns, or would like to look into our custom works, please contact us here. We will be happy to work with you, and do our best to meet your needs.

1 Screen Printing Services
1.1 How many pieces do I have to order?

We have a 12 minimum to print for screen printing services. But that can be mixed and matched with all different sizes and styles of clothing including T-shirts, Tank Tops, Hoodies, Blankets and more. We can only screen print on items purchased through our catalogs. 

1.2 Can I mix and match colored shirts?

Yes, but your ink color must stay the same on all 12 pieces.

1.3 Can I screen print on shirts I already have?

No, our process requires heat that could damage garments brought in to us. Therefore, we only screen print on products straight from the warehouse.

1.4 What kind of designs can I make?

The sky is the limit. We have a wonderful team of designers that are happy to aid in your quest to bring your design to life. We pride ourselves in our ability to work with you, interpret your needs, and bring you the very best quality printing.

1.5 How long does it take?

Our turn-around time for screen print orders is 2 weeks after design approval.

2 Embroidery Services
2.1 Can I embroider on shirts I already have?

Yes, we embroider on all garments brought in that can be hooped and placed in our machines. If you have a question about a specific item please bring it in to either location and we will have our embroiders verify that we can stitch your item.

2.2 How long does it take?

For embroidery services we ask for a 2 week turn-a-round time after design approval. If you need something quicker, give us a call and ask us personally. We do our best to work with your timeline and have gifts ready when you need them.

2.3 Is there a minimum?

No, you can have embroidery done on any number of garments.

2.4 Do you stitch logos?

Yes, we can create a stitch file of your logo through a process called digitizing. There is a one-time up front fee to digitize your logo, from there you can stitch it on any garments that we have available to order, or that you bring to us for a standard stitching cost.

3 Decal Services
3.1 What kind of vinyl do you use?

We use either a 9 year resistant vinyl, or we have a 6 year print and cut vinyl for intricate imagery.

3.2 Can you decal a vehicle?

Yes, we have decaled many trucks, cars, semis, and even golf carts

4 How long does it take for custom orders?
4.1 How long does it take?

All custom orders have a 2 week turn-around time after design approval.

We are happy to work with you on your time frame. Please give us a call if you need something done by a certain time. We are happy to work with you, if we can make it happen we will make it happen.